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Entrust Bankcard Pays Chargeback for Edward in South Elgin, IL
Posted on March 27, 2012 by Entrust Bankcard

What Happened? Edward operates a towing and service shop in South Elgin, IL. A vehicle was brought into our shop to have extensive work done on the engine. After the repairs were complete the customer brought his truck back complaining …

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Entrust Bankcard Pays Chargeback for Vivian in Tempe, AZ.
Posted on March 9, 2012 by Entrust Bankcard

What Happened? Vivian owns a car repair shop in Tempe, AZ A customer needed a car repair and we could not proceed with the repairs until the part was pre-paid. I expressed this to him over the phone and he …

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Entrust Bankcard Pays Chargeback for Yun in Concord, CA.
Posted on March 7, 2012 by Entrust Bankcard

What Happened? Yun runs an auto service in Concord, CA. A customer requested our shop to fix his transmission and timing belt. During inspection we noticed a coolant leak and we notified the customer when he picked up his vehicle. …

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Entrust Bankcard Pays Chargeback for Laura in Phoenix, AZ.
Posted on February 29, 2012 by Entrust Bankcard

What Happened? Laura is operates a radiator shop in Phoenix, AZ. We received notification that a customer was disputing a charge of 135.53. This was a radiator that was purchased in one of our Phoenix locations. All employees ask for …

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Entrust Bankcard Pays Chargeback for Chris in Allen, TX.
Posted on February 28, 2012 by Entrust Bankcard

What Happened? Chris is the owner of a sign shop in Allen, TX. Customer came in and ordered 2 signs and paid a deposit for $576.08. We showed him proofs and he gave a signature of approval on one sign …

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Entrust Bankcard Pays Chargeback for Melodie in St Louis, MO.
Posted on February 13, 2012 by Entrust Bankcard

What Happened? Melodie is the owner of a women’s boutique clothing shop in St. Louis, MO. A customer disputed a charge made on 12/20, we did a key entry and the signature is illegibly. We didn’t copy the card and …

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Entrust Bankcard Pays 23 Chargebacks for Brandon in St Louis, MO.
Posted on January 23, 2012 by Entrust Bankcard

What Happened? Brandon operates a boutique cafe in St. Louis, MO. A former manager purchased a small dollar amount item and then added a large tip, proceeding to take the tip money from the register. Essentially he used it like …

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Entrust Bankcard Pays Chargeback for Angie in Chicago, IL.
Posted on December 13, 2011 by Entrust Bankcard

What Happened? Angie is a salon owner in Chicago, IL One of my clients was attempting to pay for $120 worth of services. When my receptionist was running the transaction she missed the decimal point and ran the amount for …

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Entrust Bankcard Pays Chargeback for Betty in San Jose, CA.
Posted on December 2, 2011 by Entrust Bankcard

What Happened? Betty runs a treatment center in San Jose, CA. Our client had paid for 30 days of treatment for her husband. Four days into treatment her husband had to leave for another medical emergency. They requested a refund …

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Entrust Bankcard Pays Chargeback for Bob in Rockford, IL.
Posted on November 17, 2011 by Entrust Bankcard

What Happened? Bob runs a 2 man operation selling machine parts and has been in business for 20+ years. With the tough economy Bob and his partner have forfeited their salaries for the past 2 years operating on loans, credit …

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