What Happened?
Bob runs a 2 man operation selling machine parts and has been in business for 20+ years. With the tough economy Bob and his partner have forfeited their salaries for the past 2 years operating on loans, credit cards, and out of pocket to keep their business a float.
I received a parts call with the shipment going to Capetown, South Africa. The freighter would not handle the shipment until the shipping costs were paid via moneygram or a wire. To ensure a smooth process I wired the money from our account and charged the customers card the full amount including the shipping cost.
Then came the chargeback letter. Bob had not shipped the parts yet so he was covered on that end but was out the shipping costs his business payed on good faith.
How Entrust Bankcard made a difference.
These types of losses can sink a small business like Bob’s. Swipe Safe with Entrust Bankcard protects the small business from these unforeseen events.
We have been hoping for a turn around in the economy. I am 63 and my partner is 62, we have been entertaining the idea of retirement. Losing these funds will kill us. I never thought this could happen with all of the safeguards we have in place, boy was I wrong.
Do you Swipe Safe? If not, get with the program. Upgrade your merchant account now.
Entrust Bankcard. We make a difference.
Account Manager: Marc Palluck
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