What Happened?
Melodie is the owner of a women’s boutique clothing shop in St. Louis, MO.
A customer disputed a charge made on 12/20, we did a key entry and the signature is illegibly. We didn’t copy the card and don’t remember who the customer was. We know most of our customers but we can’t be told who is bringing this dispute. We have never had a fraudulent transaction in over 12 years.
With a familiar clientele and a clean processing history a business can get comfortable with its transactions. Using Swipe Safe from Entrust Bankcard you have the piece of mind that your business is protected from fraudsters.
How Entrust Bankcard made a difference.
$576 is a large purchase for us, having this charged back causes significant cash flow problems.
In one transaction a small business can be forced to close it’s doors. There are enough hurdles for small businesses in these economic times that eliminating any kind of set back is vital. Swipe Safe protects the small business from charge backs.
Do you Swipe Safe? If not, get with the program. Upgrade your merchant account now.
Entrust Bankcard. We make a difference.
Account Manager: David Spector
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